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Automation & integrations

Connect your tools. Retire the manual work.

Sahla connects the systems you already run, so data moves on its own and your team stops copying it between tabs. Built to run the same way every time, with n8n, Make, Python and your own APIs.

This is plumbing, not magic.

Automation should do the same thing every time. Ours is rule-based: a trigger fires, the steps run in order, and the data lands where it should. When a job needs judgement or prediction, that is different work, and it lives on our AI for Business page.

What we automate

Work you’ll recognize, by department.

We package automation by business process, not by technology. Under each department: the manual work it usually carries, and what one automated flow looks like. A few examples each — not everything we build.

Click a department to see its manual work and the automated flow.

Leads arrive from forms and ads, get copied into the CRM by hand, and sit unevenly across agents. Follow-ups depend on whoever remembers. The flow below is the one we run in production — the same one in the proof case further down.

run 2841 · sales-lead-routingcompleted · 1.2s
01lead received · Meta lead formok
02contact created in CRM · deduped on phoneok
03assigned · round-robin across 12 agentsok
04landed on agent desk · ready to callok
05follow-up reminder · fires in 4h if no callqueued

Systems integration

Your systems should work as one.

We connect ERP, CRM, commerce, payments, communications and compliance platforms, so a record is entered once and appears everywhere it belongs.

  1. Customer places order
  2. Sales order created
  3. Inventory updated
  4. Payment confirmed
  5. Invoice submitted
  6. Status synchronized
Active flowAvailable connection

The cost of manual work

What does the manual task cost today?

Not an ROI projection — arithmetic. Put in your own numbers for one repetitive task and see what doing it by hand costs each year.

Which tools does the task touch?

3 tools in the chain — every hand-off is a place the same data gets entered again.

Starting point for 3 tools — drag it if you know better.

Cost of doing it by hand3 × 6 h/week × $25/h × 52 weeks$23,400
Of that, the hand-offs39% × $23,400$9,126

This is what the task costs to do by hand, not a promise of savings. The hand-off share is your estimate, not ours — it is the part most worth automating, and we confirm it in the assessment.

How to start

Four ways to start, depending on where you are.

Automation opportunity assessment

For “we know we are inefficient, but not what to automate.”

A prioritized roadmap and a business case.

Workflow automation sprint

One contained workflow with clear rules — lead assignment, expense approvals, payment reminders, onboarding.

A working automation, documentation and acceptance testing.

Systems integration project

Connect two or more applications — Odoo and Shopify, CRM and call centre, ERP and a payment gateway or a government e-invoicing platform.

Mapped data flows, the built integration, reconciliation and error handling.

End-to-end process automation

A whole multi-system process — lead-to-cash, procure-to-pay, order-to-fulfilment, hire-to-retire.

The redesigned process, the integrations, the workflows, approvals, dashboards and exception handling.

The assessment is the low-risk first step — most engagements begin there.

Reliability

Most automations are built for the day everything works. We build for the other days.

Retries, then a person

A failed call retries on a backoff. Three failures, and a person is told — with the record attached.

Duplicate-safe by design

A step that runs twice is caught before it lands — one order in means one invoice out, not two.

Reconciled on a schedule

Totals are reconciled between the systems on a schedule, so both sides agree — and you can prove it.

Proof

A tourism company in Egypt: three systems, one flow.

Before

The call centre handled leads and call assignment by hand. The dialer had no load balancer, so leads were split across agents manually.

What we automated

A three-step flow. A social-media assistant we built captures buyers from social and pushes them into the CRM. The CRM hands them to a load balancer we built, since the dialer had none. Balanced lead loads land in each agent’s account.

What we did not automate

The calls. Agents still speak to every prospect.

The lead-capturing assistant is AI for Business work — the two services running as one flow.

  1. Social-media assistantcaptures buyers from social · pushes to CRM
  2. CRM → load balancerwe built the balancer the dialer lacked
  3. Agent accountsbalanced lead loads · ready to call
Lead-generation work−70%from fully manual capture
Client-data-transfer errors0%from frequent re-keying errors
Follow-up speed≈65% fastervs. manual assignment

Questions we get

Before you talk to us.

Rules. Same input, same output, every time — no model is deciding anything. When a job needs judgement or prediction, that is AI for Business work: a different service, and we will tell you which one you need.

The set we work with most: Odoo, Notion, Shopify, CRMs, call-centre dialers, payment gateways and government e-invoicing platforms. If your tool has an API, we build the connector.

When the process is not settled yet, when volumes are too low to matter, or when a lighter fix — a form, a shared view, one policy change — would do. Automating a broken process just breaks it faster.

It retries on a backoff. If it still fails, a person is alerted with the failing record attached, and duplicate-safe checks stop a re-run from creating double entries. Reconciliation jobs confirm both sides agree.

A single workflow sprint is typically two to four weeks; an integration project four to ten; end-to-end process automation is scoped case by case. Fixed price for scoped work, after the assessment.

Yes, regularly — someone built it, it half works, and nobody wrote it down. We map what it actually does, add the missing error handling, then improve it.

Start with an assessment.

We map where the manual work is, what to automate first, and what it is worth. You get a roadmap you can act on, whether or not you build it with us.

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